Shipping Policy

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This shipping policy explains how 1001.bz operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.

Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

Free Shipping

As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping for orders above €200.

Flat Rate Shipping

To ensure affordability and simplicity in our shipping process, we provide a flat rate shipping option.

Shipping Methods
We offer a variety of shipping options to suit the needs of our customers:

• standard: 4 to 10 business days

• express: 1 to 3 business days – please enquire prior to placing the order via [email protected]

We strive for a swift preparation process and orders are typically processed and dispatched same day so that customers can receive their items promptly.

In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.

Delayed Orders

Understanding the inconvenience caused by delays, we offer options to maintain your satisfaction. If your order is significantly delayed, you will have the choice to continue with the order, modify it, or cancel it for a full refund. Our customer service team is always available to assist with any changes to your order.