INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

While we strive to deliver the exact product shown on the image, sometimes due to various reasons beyond our control a slight variation might occur in the product supplied, but in anycase the product delivered to you would either have the same spec as the one ordered or better specifications.  

Where can I view my sales receipt?

Invoice will be e-mailed to your mailbox after a successful processing of the payment for your order.

How can I return an item?

Returning a product is a straight forward process. Just send us an e-mail with the code of the product or order number, reasons for your return and ship it to us by any convenient method for you. Upon receiving the product in its original package without any damages, you would receive the refund within 5 business days back to your card.

Will you restock items indicated as “out of stock?”

We endeavour to keep our stock levels ata sufficient level, but sometimes due to high demand we might run out of certain products, so as soon as we re-stock the missing item, you will be notified.

INFORMATION ABOUT US

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